Return Policy
Reasonable return options are provided for eligible products.
Return Window
Items may generally be returned within 14 days following delivery, unless otherwise specified in the product description.
Return Requirements
Returned items should meet the following conditions:
• unused and unmodified
• returned with original packaging
• include all parts and accessories
• free from damage caused by improper handling
Non-Returnable Items
Certain items may not qualify for return, including:
• customized furniture pieces
• final-sale or clearance items
• products showing visible signs of use
Return Procedure
Customers wishing to request a return should contact support with their order details. If the return request is approved, instructions will be provided for sending the item back.
After the returned item is received and inspected, an exchange or refund may be arranged if the product meets the eligibility criteria.